No minimum order required, we realize that sometimes you just want or need one small item, and we'll be happy to ship it to you!For your convenience we have the PayPal shopping cart available for customers throughout our site. International customers may still pay with PayPal.
For PayPal payments please use the buttons on the right side of the main pages. We have more information on Pay Pal Here.
We will normally respond to your order within 24-48 hours, excluding weekends and holidays. We will certainly respond within 72 hours at the latest. If you have not heard back from us within 72 hours your e-mail or order must have been intercepted by a cybergoblin. Please e-mail us again. If we are closed at any time other than weekends and holidays, we will post an announcement on our Home page at www.deigames.com
We strive for a higher level of service than most online stores, so if we are out of stock on an item, we will e-mail to ask whether you would like to substitute another item, or receive a refund for that item. Please check your e-mail after ordering. If we do not hear from you within 48 hours we will in some cases substitute another similar item. If you have ordered an older (pre-3e) out of print item, we will only substitute better condition copies of the same item, if we don't have a better copy and we don't hear back from you, we will issue a refund.
We will respond to your order with a copy of your invoice including shipping costs, please check it to ensure that your address and order are correct.
If you are an international customer, would rather pay by check or money order, or would like Media Mail shipping for books, please follow this link to our order form Here. If you would rather, you can also just e-mail us with your order.
Click HERE for more information on International ordering.
We will confirm orders via e-mail, including total cost, usually within 24 hours. We will hold your item for 10 days after confirming your order, if we have not received payment at that time, it will be put back up for sale (other people want this stuff, you know!) All prices are subject to change without notice.
We will accept: personal checks (allow 10 working days for clearance), money orders, cashier's checks, and PayPal. Sorry, no COD's. Make all checks payable to DEI. All prices are in US $ and do not include shipping costs.
For those who have questions or need to check on an order, you can reach us by e-mail at: dei@deigames.com Should it be necessary to extend your waiting period due to unforeseen circumstances, you will be notified by e-mail. Most of our packaging material is reused to save our precious resources. Mail payment to address below.
DEI
PO Box 37
Cedaredge, CO 81413
USA
Check here for any announcements, or to learn a bit about us! You have not Reached Corporate America...
Shipping Information Domestic
Items shipped within the USA , including territories and military APO and FOP addresses will usually be sent by Priority Mail. If we choose another shipping method we will let you know when we confirm your order.
We can also ship First Class on very small orders, or Media Mail for printed materials for less, but on rare occasions it can be very slow. If you would like a less expensive shipping method, please use our Order Form or send your order by e-mail including your name, address, including zip code, and the items that you would like to purchase. Please include stock numbers for all out of print items. We will respond with a copy of your invoice, and a PayPal request. If you would like to pay by check or money order, please let us know so that we can hold your items for 10 days awaiting payment.
The shipping cost goes by the dollar amount of your purchase, so, if your order is up to $9.99, the shipping is $5.25. If your order totals $10.00 to $29.99, the shipping is $7.50. A $30.00 to $50.00 order would cost 15.00 for shipping, $50.01 to $99.99 would be $15.00 and anything over that $17.00. Most items will be shipped by Priority Mail
Shipping Information International
Please scroll up for general shipping information.
If you are an International customer, please include your country and postal code.
If you would like actual costs, please use our Order Form or send your order by e-mail including your name, address, including postal code, and the items that you would like to purchase. Please include stock numbers for all out of print items. We'll figure actual costs and respond with a copy of your invoice, and a PayPal request. If you would like to pay by check or money order, please let us know so that we can hold your items for 14 days awaiting payment.
PLEASE NOTE: You are responsible for any and all Customs Charges!
Mark it as a gift unless it is one.
We cannot do any of the following to avoid customs charges:
Undervalue the item.
Declare that it is something that it is not.
Most out of print items will be labeled "used". If they are still in the shrink wrap they are not used.
Shipping costs vary, and are subject to change without notice, please e-mail us for a current quote.
Pay for your purchase with PayPal
PayPal.com can be used by international buyers as well.
Check their site for the details and availability.
You do not have to join PayPal to use the cart, you can just pay with your credit card through them without signing up. If you find the cart difficult, or would rather send payment in another manner, you can fill out our Order Form or e-mail with your address and order.
If you have any additional questions, please e-mail us! dei@deigames.com
For
more information, or for any other reason
